miércoles, 19 de abril de 2017

1st PARTIAL WRITING EXAM




1st PARTIAL WRITING EXAM (corrections)
Dear Manager, Stardust Restaurant,
To begin with, Yes, I filled that form to complain about the service. I was surprised to experience the unsatisfying retard of the wait staff, lately. I´ve been coming to this restaurant for years.
I was very disappointed with the way the waitress gave us the service. May be she wasn´t feeling ok, but the form she served us and the awful manners were unacceptable.
I hope you talk, not only with her but with all your staff and give them some training. Also I suggest testing your personal before you make a decision to contract them. My family insisted on changing your staff, but in my view it could be an exaggerating idea.
To sum up, we really love this restaurant, so do not let the employees to ruin it. Your food, environment and music are the best. I consider it is important to solve this problem as soon as possible.
Sincerely,

   Robert  Krumm
Robert Krumm

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